Frequently asked questions
What does OVESSACO sell?
Dietary supplements, specialty coffee (whole bean, ground, pods, instant and mushroom coffee) and ceremonial-grade matcha. Most products are manufactured in the USA; the country of manufacture is listed on every product page, and all orders ship from US fulfillment centers.
Where do you ship?
We currently ship to all 50 US states, including APO/FPO addresses. We do not ship internationally at this time.
How much is shipping and how long does it take?
Shipping is free on orders over $50. Orders below $50 pay the flat rate shown at checkout. Orders are processed within 1–3 business days and delivered within 3–7 business days.
Can I return a product?
Yes. Unopened products can be returned within 30 days of delivery for a full refund of the product price. Damaged, defective or incorrect items are replaced or refunded at no cost to you — just email us a photo within 30 days of delivery.
How do I track my order?
You'll receive a shipping confirmation email with a tracking number as soon as your order ships.
How should I store my coffee?
Store in a cool, dry place away from direct sunlight. Once opened, reseal the bag and enjoy within 4 weeks for the best flavor.
Which products are decaf?
Forest Decaf Coffee (Medium Roast) is decaffeinated. All other coffees and matcha contain naturally occurring caffeine.
Who is behind OVESSACO?
OVESSACO is a brand of YUMYGUMMY LLC, 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United States. Contact us at contact@ovessaco.com or +1 828-341-7553.
Are your supplements approved by the FDA?
The FDA does not approve dietary supplements before they are sold. Statements about our supplements have not been evaluated by the Food and Drug Administration, and our products are not intended to diagnose, treat, cure or prevent any disease.
Can I take your supplements if I am pregnant, nursing or on medication?
Please consult your physician before taking any dietary supplement if you are pregnant, nursing, under 18, taking medication or have a medical condition. Always read the warnings on the label.
How should I store supplements?
Store in a cool, dry place away from direct sunlight, with the lid tightly closed, and keep out of reach of children. Do not use if the safety seal is damaged or missing.